Hello Phuket

# 1 Best Phuket's Chauffeured Transportation Service (Bus, Mini Van, Sedan) since 1985
 
     Policy;
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  Amendment & Cancellation (Non-Stop Private Ride)

  • Cancellations made less than 48 hours or 2 business days before arrival or departure are non-refundable.

  • 3% of credit card fee is non-refundable for any cancellation.

  • In case of NO-SHOW, no refund will be made. (Considered as cancellation without the required advance notice)

  • Any changes to your reservation must be made through our office not less than 2 business days before arrival or departure date and NOT through the driver cell phone.  This applies to change of dates, change of time, or delayed arrival.

  • All requests for changes are subject to vehicle availability.

  • All amendments less than 2 business days will incur a small fee of 300 Thai Baht.

  • Amendments are only effective when we have confirmed by email.

  • The refund will be made through your credit card.  Additionally, although www.hellophuket.net instructs the bank to handle the crediting process immediately upon notification of cancellation, it could take from 12-15 weeks for the actual crediting to take place, depending on your Bank's practice.
 
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